Privacy policy

1. Controller

ensemble.tours, a brand of Wagener & Zimmermann GbR, Königsallee 309, 44797 Bochum, Germany, email: info@ensemble.tours, is the controller for the processing of personal data on this website within the meaning of the EU General Data Protection Regulation (GDPR).

2. Purpose of processing

We process the personal data you provide through this website exclusively to answer your enquiries and to manage the resulting business relationship. We will not sell your personal data or pass it on to third parties for marketing purposes.

3. Hosting

This website is hosted by Vercel Inc., 440 N Barranca Ave #4133, Covina, CA 91723, USA. When you visit this website, Vercel processes technical connection data (such as IP address, date and time of the request, browser information) in server log files to deliver the website securely and reliably. Vercel is certified under the EU-US Data Privacy Framework; in addition, standard contractual clauses within the meaning of Art. 46 GDPR have been concluded.

4. RFP and contact form, CRM

When you use our request form, the data you enter (company, contact details, and tour details) is transmitted to and stored in our customer relationship management system, HighLevel Inc., Dallas, Texas, USA, on the basis of standard contractual clauses within the meaning of Art. 46 GDPR. We use this data to process your enquiry (Art. 6 (1) (b) GDPR) and, where applicable, to maintain the business relationship (Art. 6 (1) (f) GDPR). The form also records a technical timestamp and a spam-protection field; this data is used solely to prevent automated submissions.

5. Storage period

We store personal data only as long as it is required for the purposes stated above or as long as statutory retention obligations exist.

6. Your rights

Under the GDPR you have the right of access (Art. 15), rectification (Art. 16), erasure (Art. 17), restriction of processing (Art. 18), data portability (Art. 20), and objection to processing based on legitimate interests (Art. 21). You also have the right to lodge a complaint with a supervisory authority. To exercise your rights, contact info@ensemble.tours.

7. AI-generated content

Content on this website was created with the support of artificial intelligence and reviewed editorially before publication. No automated decision-making within the meaning of Art. 22 GDPR takes place on this website.